Boohoo buys Dorothy Perkins, Burton, and Wallis – which is what it means for reward playing cards and returns
The news comes after Sir Philip Green's Arcadia Group, which under her direction ran 444 stores across the UK Burton, Dorothy Perkins, Evans, Miss Selfridge, Outfit, Best man, Topshop and Valais Brands announced that they broke into administration in December 2020 due to the pandemic that "severely affected" sales.
But while Boohoo bought out the Burton, Dorothy Perkins, and Wallis brands, the deal only covers the companies 'stocks, websites, and digital assets – it doesn't include the brands' 214 remaining stores, which are now set to close for good, according to administrators at Deloitte .
In a similar move, Boohoo bought the Debenhams brand and website just last month after the department store chain also fell into management. For general information on how to try to reclaim cash from a company in administration if something goes wrong, see our administration help.
You can still buy online as usual
Boohoo will officially take over the brands starting tomorrow (February 9th), but Boohoo says the sites will remain active and so on after that date as they are. This means you can continue to place orders on the Burton, Dorothy Perkins and Wallis websites as normal, with existing orders still being considered.
It is important to remember that things can change quickly in the management of a company and there is a greater risk that things won't show up. So if you decide to buy online before tomorrow, you can use a debit card for extra security or a credit card if the item costs over £ 100.
This gives you extra protection in case something should go wrong as you could try to reclaim your money under the Chargeback Rules or Section 75 from your card provider. Under Section 75 of the Consumer Credit Act, if something costs between £ 100 and £ 30,000 on a credit card, the card company will be equally liable if something goes wrong so you may be able to claim your money back from them.
Under chargeback – which is not a legal requirement, just a customer service promise – your bank will try to get money back from the bank of the company you bought from. (Note that even if you paid the money, the company can sometimes dispute it with the bank and have the money back later.) Please see our chargeback and Section 75 guides for full details.
Return rights remain unaffected
In the past, there have sometimes been issues with returns and refunds processing when business goes under administration. However, Arcadia informs us that customers' rights to return items purchased prior to the completion of the Boohoo transaction will not be affected, while Boohoo states that purchases made from tomorrow will be subject to the same return process and conditions as now.
Gift cards are still accepted
When Arcadia first went into administration, its brands initially continued to accept gift cards as usual. But then it changed its policies so they could only be redeemed against 50% of your expenses (so if you had a £ 10 gift card you could still get full face value, but only if your total purchase was £ 20 + amounted to). For more information, see Topshop, Burton Gift Card.
However, Boohoo says it intends to fully honor gift cards for the three brands so you should be able to take advantage of the full value that you have on our card. For example, the same £ 10 gift card could be used for a £ 10 purchase starting tomorrow.
We have long said that we are not fans of gift cards because you don't have guaranteed protection when the company it's intended for goes into administration. Administrators can choose to stop accepting gift cards in this situation, which means they can become worthless. It can be useful to keep this in mind when considering whether to continue buying gift cards in the future. For general information on how to try to reclaim cash from a company in administration if something goes wrong, see our administration help.
MoneySavingExpert.com also asked if Burton, Dorothy Perkins and Wallis sold business cards, and if so, what will happen to them when Boohoo takes over. We know business cards were available under some of the Arcadia brands, including Topshop. These worked as usual, although Deloitte warned that this could change if the brands were sold. Asos, for example, no longer accepts business cards after taking over Topshop.
Shops will be permanently closed and 2,450 jobs are expected to be lost
Around 2,450 employees were told today that their jobs have unfortunately been cut as business is not part of the sale. Read our step-by-step guide to redundancy.
But around 260 jobs, mainly at headquarters, will be saved if they switch to Boohoo with the brands. This includes jobs in design, purchasing, and merchandising as well as the digital wings of companies. Some other employees will also be hired during a one-month transition period, Deloitte said.
Arcadia's other brands have already been sold
Online fashion retailer Asos bought the Topshop, Topman and Miss Selfridge brands (not the stores) last week, while Evans (the brand, not the stores) was bought by Australian fashion retailer City Chic Collective in December 2020. Outfit was not for sale as it never made its own range of clothing – instead, items from various Arcadia brands were sold. Most of these stores have now closed for good.