Sainsbury’s Nectar ‘double-up’ promo again once more – what it’s essential know

What happens if I lose my voucher?

Vouchers are non-refundable, so if you lose a paper voucher there’s no way to recover your points. Keep ’em safe!

If you’ve digital vouchers on your Nectar app, these will remain in the app ready to use throughout the double-up promo period.

Can I buy something worth more than I have in vouchers?

Yes. If your item is worth more than the value of your voucher, you can pay the rest in cash or by card.

Alternatively, you can use any Nectar points you have remaining on your card at the rate of £5 equals 1,000 points to pay the difference. You must have a minimum of £2.50’s worth of points before you can spend them.

Can I get change from double-up vouchers?

Here it gets a little fiddly:

  • If the difference in price between your voucher and what you want to buy is more than 5p… you’ll have to buy other items included in the double-up for the full value of the Nectar voucher to be spent in one transaction.
  • If the difference is 5p or less… Sainsbury’s will knock it off your total shopping bill, or give it to you as change if you aren’t buying anything else.

What if I buy something and want to return it?

If you change your mind about a double-up item, as long as you have proof of purchase and it’s in its original condition, it can be returned or exchanged within 30 days in line with Sainsbury’s usual returns policy.

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