The NHS Covid-19 app presents self-isolation funds of £ 500

Previously, people on low incomes were only offered payment if they were told to stay at home by Human Test and Trace agents. But starting today, those who are asked through the app to self-isolate can also request the money. In the following we explain who is entitled and how you can assert claims.

You can find more help in our Coronavirus Universal Credit & Benefits manual.

Who is eligible for a £ 500 Test and Trace payment?

If you are receiving certain means tested benefits and need to self-isolate but are unable to work from home and thus lose income, you are entitled to a payment of £ 500 required for each period of self-isolation you perform to commit (it's 10 days if you tested positive; or 14 days if someone in your household tested positive).

These payments are made under the guaranteed element of the system, while a separate discretionary fund covers people in the same situation who are not in receipt of benefits but have low income and who would be in financial difficulty due to their inability to work while self-isolating. Claims can be made to both via the app.

As part of the program, since September 28th, every time an eligible person has been asked to self-isolate by Test and Trace – the NHS service set up to fight Covid-19 by tracking down those who may have come into contact with the virus – could claim £ 500 for the time they or a family member had to self-isolate. It's not a one-time payment, however, which means you can claim it every time you need to self-isolate.

For full details on who is eligible for the money, please see our Coronavirus Universal Credit and Benefits Guide.

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